One Stop Operator

In July 2025, The Authority was awarded a contract with the Cumberland, Salem, and Cape May Workforce Development Board through an RFP process to be the “One Stop Operator”. The Authority’s role is to help build and maintain a cohesive, customer-focused service delivery system by coordinating with Workforce Innovation and Opportunity (WIOA) and Work First New Jersey (WFNJ) partners, including state agencies, county departments, local educational providers, and non-profit entities.

 

The One-Stop Operator, in coordination with the Cumberland, Salem and Cape May Workforce Development Board, ensures that services are responsive to the specific economic needs of the tri-county area. By leveraging partnerships with local agencies and educational institutions, the One-Stop system delivers targeted programs that support high-demand industries and stimulate economic growth.

 

Through a shared oversight model, the Cumberland, Salem, Cape May Workforce Development Board (WDB) directs the activities of The Authority as the "One-Stop Operator" to work with the region's One-Stop Career Centers. The services provided are supported by the New Jersey Department of Labor (NJDOL) with funds from the United States Department of Labor (USDOL) through the Workforce Innovation and Opportunity Act (WIOA). 100% of these services are financed through federal funding sources.